Privacy Policy

1. Introduction

Verdantlaw ("we", "us", "our") is committed to handling personal data responsibly and in accordance with applicable Malaysian law, including the Personal Data Protection Act 2010 (PDPA). This Privacy Policy explains what personal data we collect, how we use it, and what rights you have in relation to it.

If you have questions about this policy or wish to exercise any rights, please contact us at [email protected].

2. Data We Collect

2.1 Information you provide directly

• Name, email address, phone number submitted via the contact form
• Details of your legal enquiry or matter shared during communications
• Any additional documentation you choose to share with us

2.2 Information collected automatically

• Browser type, IP address, pages visited, and time spent on this website (via analytics cookies, where consented)
• Cookie preferences stored in your browser's local storage

2.3 Legal basis for processing

We process personal data on the following bases: your consent (for marketing communications and analytics cookies), the performance of a contract or pre-contractual steps (for responding to your enquiry), and our legitimate interest in operating and improving our services. We retain contact and matter information for up to 7 years from the close of an engagement, in accordance with professional obligations, and website analytics data for up to 26 months.

3. How We Use Your Data

• To respond to your enquiry and provide the legal services you have requested
• To communicate with you about your matter, including updates and follow-up
• To comply with our professional obligations under the Legal Profession Act 1976 and Bar Council Rules
• To analyse website usage and improve our online presence (analytics cookies only, with consent)
• To send relevant service updates where you have consented to receive them

We do not sell your personal data to third parties. We do not use your data for automated decision-making.

4. Data Sharing

We share personal data only in the following circumstances:

• Service delivery: With specialist counsel, agents, or third-party service providers engaged to assist with your matter, subject to appropriate confidentiality obligations
• Legal compliance: Where required by Malaysian law, court order, or regulatory authority
• Website services: With our website hosting and analytics providers (data processing agreements in place)

5. Data Protection Measures

• Secure, encrypted channels used for client communications
• Access to client matter files restricted to relevant team members
• Regular internal review of data handling practices
• Data breach notification procedures in place in accordance with PDPA requirements

6. Cookies

We use cookies to improve your experience on this website. For a full explanation of the cookies we use and how to manage your preferences, please see our Cookie Policy.

7. Your Rights Under Malaysian PDPA

Under the Personal Data Protection Act 2010, you have the right to:

• Access a copy of the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Withdraw consent to processing at any time (where processing is based on consent)
• Object to processing of your data for direct marketing purposes
• Request information about how your data has been used

To exercise any of these rights, please write to us at [email protected]. We will respond within 21 days.

8. Third-Party Links

This website may contain links to external websites. We are not responsible for the privacy practices of those sites and recommend you review their policies separately.

9. Children's Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal data from minors. If you believe a minor has submitted data to us, please contact us and we will take appropriate steps.

10. Supervisory Authority

If you have concerns about how we handle your personal data that we have not resolved to your satisfaction, you have the right to lodge a complaint with the Personal Data Protection Department (Jabatan Perlindungan Data Peribadi), Malaysia.

11. Changes to This Policy

We may update this policy from time to time. The most recent version will always be available on this page, with the updated date noted at the top. Continued use of our website following any update constitutes acceptance of the revised policy.

12. Contact

For any privacy-related enquiries, please contact:

Verdantlaw
12 Jalan Tun Razak, 50400 Kuala Lumpur, Malaysia
Email: [email protected]
Phone: +60 3-7184 6293